Financing available through financeit
•
Fully-insured on every job
•
Home protected during every visit
•
Financing available through financeit
•
Fully-insured on every job
•
Home protected during every visit
•
Everything You Need for Your Heat Pump
ServiceXCEL Heating, Cooling & Plumbing offers the full range of heat pump services: heat pump installation, heat pump repair, heat pump maintenance, tune ups, Quilt heat pumps, and dual fuel systems.
What Our Customers Are Saying
Nanaimo homeowners trust us with their comfort. See what they have to say on Google Reviews, Facebook, and Birdeye. Real feedback from real people in your neighbourhood.
The Smarter Way to Heat and Cool Your Home
Heat pumps move heat instead of generating it, making them far more efficient than electric baseboards or gas furnaces. For homes in Nanaimo, from the Chase River area to Hammond Bay, that means year-round comfort on a smaller energy bill. ServiceXCEL installs and services air-source heat pumps, ductless mini-splits, and dual fuel systems built for the Vancouver Island climate.
Tired of Sky-High Energy Bills Every Season?
Older heating systems burn through energy and money. Every month you stay on electric baseboards or an aging furnace, you are paying more than you should. A properly sized, energy-efficient heat pump delivers both heating and cooling from one system, cutting your energy use significantly. The longer you wait, the more those monthly bills add up with no payoff.
Here Is How Our Heat Pump Process Works
We keep the process simple from your first call to the final walkthrough. Our team assesses your home, recommends the right system, handles all permits in-office, and completes the installation with care for your property. Here is what to expect:
1
Booking
Contact us to schedule a consultation at a time that works for you.
2
Assessment
We evaluate your home’s size, layout, and existing heating setup.
3
Recommendation
We walk you through system options that fit your home and budget.
4
Permits
Our office handles all required installation permits.
5
Installation
Our certified team installs your system with full care for your home.
6
Follow-Up
We test the system, walk you through operation, and answer your questions.
Your Search for a Truly Trusted Partner Is Over
Choosing the right heat pump contractor matters as much as the right system. As Mitsubishi Diamond Dealers and a Nexstar member company, we hold ourselves to a higher standard and own our mistakes.
Mitsubishi Diamond Dealer
CleanBC rebate program certified
Nexstar member company
Fully-insured
FinanceIt financing available
Why Nanaimo's Climate Makes Heat Pumps a Smart Choice
Nanaimo sits in one of the mildest climates on the island. Mild winters in neighbourhoods like Departure Bay and Brechin Hill mean heat pumps operate at peak efficiency for most of the year. Summer heat events are becoming more common, and a heat pump handles cooling too, so you are covered in both directions without needing two separate systems.
Ductless or Ducted: Which Heat Pump Is Right for You?
Not every home needs the same setup. Ductless mini-splits suit homes without existing ductwork, older builds, or anyone wanting room-by-room control. Ducted systems work well where central ductwork is already in place. A dual fuel system pairs a heat pump with a gas furnace to cover all temperatures. Our team recommends based on your home, not a one-size-fits-all script.
We Treat Your Home Like It Is Our Own
Getting a heat pump installed means letting a team into your space. We follow Nexstar standards on every job, which means drop cloths, shoe protectors, and leaving your home exactly as we found it. No mess, no shortcuts, no excuses. The work is done right the first time, and if something is off, we own it and fix it.
Where We Provide Heat Pump Services
Our team serves homeowners across Nanaimo and the surrounding communities. No matter where you are on Central Vancouver Island, we are ready to help.
Frequently Asked Questions About Heat Pump Services in Nanaimo
Have questions about heat pump services in Nanaimo? You are not alone. Here are answers to the questions we hear most often from homeowners across Central Vancouver Island.
How does a heat pump work, and is it different from a furnace?
Ductless systems, also called mini-splits, work without existing ductwork and are great for older homes or single rooms. Ducted systems connect to your central air system and heat or cool your whole home through existing vents.
What is the difference between a ductless and a ducted heat pump?
Ductless systems, also called mini-splits, work without existing ductwork and are great for older homes or single rooms. Ducted systems connect to your central air system and heat or cool your whole home through existing vents.
Can a heat pump work through a Nanaimo winter?
Yes. Modern cold-climate heat pumps perform well even when temperatures drop well below zero. Nanaimo’s mild winters make them especially efficient here. For extra peace of mind, a dual fuel system pairs a heat pump with a gas furnace and switches automatically when needed.
What rebates are available for heat pumps in BC?
BC offers rebates for eligible heat pump installations through the CleanBC Better Homes program. As a certified CleanBC contractor, we can help guide you through what you may qualify for.
Do you service all heat pump brands and models?
We are Mitsubishi Diamond Dealers, which means deep product training and direct access to manufacturer support. If you have a different brand, give us a call, and we can confirm whether we are the right fit for your system.
Schedule Your Service Today
Ready to Lower Your Energy Bills With Heat Pump Services in Nanaimo?
If your heating and cooling system is costing you more than it should, or you are ready to upgrade to something more efficient, now is a great time to make the move. Reach out to the team at ServiceXCEL Heating, Cooling & Plumbing to learn more about your options, get answers to your questions, and schedule the service that fits your home and your budget.
Financing available through financeit
•
Fully-insured on every job
•
Home protected during every visit
•
Financing available through financeit
•
Fully-insured on every job
•
Home protected during every visit
•