Professional Plumber in Nanaimo, BC

Your Trusted Home Comfort Team Now Offers Plumbing Services throughout Nanaimo, Parksville & Central Vancouver Island

Need a leaky faucet fixed? Toilet running constantly? Water heater not heating? The same ServiceXCEL team that’s been keeping your home comfortable for 25+ years now handles your plumbing fixture and water heater needs throughout Central Vancouver Island.

What We Fix & Install

Faucets & Fixtures

  • Leaky faucet repair for kitchen and bathroom faucets
  • New faucet installation with modern, water-efficient models
  • Running toilet repair to stop constant water waste
  • Toilet replacement including comfort-height and water-saving upgrades
  • Fixture installations for bathroom and kitchen upgrades

Water Heaters & Hot Water Systems

  • Traditional tank water heater replacement and repair
  • Tankless water heater installation and service
  • No hot water emergencies (emergency service launching soon)
  • Water heater maintenance to extend system lifespan
  • Energy-efficient upgrades with available rebate guidance

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Why Choose The Expert Plumbers at ServiceXCEL

You Already Know Our Quality

If we’ve serviced your heat pump or furnace, you know our technicians arrive on time, work clean, and stand behind their work. Now we bring that same reliability to your plumbing needs.

Complete Home Systems Expertise

  • One company, complete home care – coordinate plumbing and HVAC service in a single visit
  • Energy efficiency experts – we understand water heating, air quality, and home comfort systems
  • Rebate specialists – guidance on available incentives for efficient water heaters

Proven Local Reputation

  • 25+ years serving Central Vancouver Island families
  • Three-time BBB Torch Award winner for service excellence
  • Licensed, bonded, and insured plumbing technicians
  • 1-year workmanship warranty on all installations

Home Comfort Club Priority

Current Home Comfort Club members receive priority scheduling for plumbing services, just like HVAC maintenance. Same trusted relationship, expanded services.

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Service Areas

Primary Service Areas: Nanaimo, Parksville, Qualicum Beach
Extended Service: Ladysmith, Central Vancouver Island, and nearby coastal islands

Current Service: Scheduled appointments, typically same-week availability
Launching Soon: Same-day emergency service with priority for Home Comfort Club members

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Our Trusted Plumbers Offer the Following Plumbing Services

Kitchen Issues

  • Faucet won’t stop dripping
  • Kitchen faucet has poor water pressure
  • Need a new faucet for your renovation

Bathroom Problems

  • Toilet keeps running after flushing
  • Toilet won’t flush properly
  • Bathroom faucet leaking under the sink

Water Heater Troubles

  • No hot water in the morning
  • Water heater making strange noises
  • Want to upgrade to tankless for space and efficiency

Home Upgrades

  • Installing water-efficient fixtures
  • Replacing old toilets with comfort-height models
  • Coordinating plumbing upgrades with HVAC improvements
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Pricing & Estimates

Service Calls: $99 diagnostic fee to assess and provide repair quote
Water Heater Replacement: Free in-home estimates for complete installations
Home Comfort Club Members: Receive discounted service rates on all plumbing work

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Plumbing Issues? Contact Our Professional Plumbers in Nanaimo, BC Today!

Existing ServiceXCEL Customers: We have your service history and can often provide phone guidance for simple issues. Contact us through your usual method.

New Customers: Schedule your plumbing service appointment today. We’ll diagnose the problem and provide clear options for reliable, long-lasting solutions.

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Get your FREE quote with ServiceXCEL today!

Why choose ServiceXCEL?
We prefer to let our customers tell you why.

EXCELLENT
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Based on 710 reviews
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Ken Offer  profile picture
Ken Offer
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Good service any & questions were answered.
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Wayne Mather  profile picture
Wayne Mather
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Taylor was very professional, friendly and honored the estimate fully.
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Violet Doucet  profile picture
Violet Doucet
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Matt Johnson explained servicing details, answered all my questions and offered suggestions on using my heat pump efficiently for my year round comfort. Very professional, knowledgeable and friendly. I am extremely satisfied with his work and exceptional customer service.
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Dan Millson  profile picture
Dan Millson
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Service call for HWT inspection / operation check. Prompt booking, technician was friendly and receptive to questions, shared information, and resolved concerns.
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Dan Mackinnon  profile picture
Dan Mackinnon
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Tyler was very courteous and efficient. A very nice man and would love to have him service our equipment again.
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Mary Lightheart  profile picture
Mary Lightheart
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Robbie was fantastic with the install of a new kitchen tap that was leaking. He was very thorough with his work. He found a few issues with our shut offs which he was able to repair for us. We would highly recommend Service Xcel and Robbie for the work done for us. Would call again if needed! Thank you very much Robbie!
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Luc Lachance  profile picture
Luc Lachance
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very good service. The ServiceXCEL technician was very helpful and professional, took the time to diagnose the problem and provided options for me to consider.
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Rob heaslip  profile picture
Rob heaslip
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service, very skilled technician, Matt was going through our heat pump system and discovered problems with the outdoor unit as well as the ceiling cassette He provided us with a very detailed quote as well as explaining what he discovered. Parts ordered and returned replaced leaking coil in ceiling cassette and repaired leak at outdoor unit flange! Great work , it’s back working the way it should. Thank you Matt and Service XCEL . Rob & Rhonda Heaslip

Canadian Owned & Operated

Awards

Consumer Choice Award 2025 badge for Nanaimo - 2-year winner
BBB Torch Awards for Ethics 2024 Winner badge with torch symbol
Living Wage BC Certified 2025 badge with three stylized figures
Logo of the Nanaimo Chamber featuring stylized blue initials and text

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