Residential Services

Complete Home Heating, Cooling, and Air Quality Solutions

At ServiceXCEL Heating and Cooling, we offer expert residential HVAC services for homeowners in Nanaimo and across central Vancouver Island.

Whether you’re upgrading your heating system, installing a new air conditioner, or looking to improve indoor air quality, our licensed technicians provide reliable, energy-efficient solutions tailored to your home.

We are proud to be a Daikin Comfort Pro Dealer and offer high-efficiency products that qualify for top rebates and 0% interest payment programs available in British Columbia.

Residential Rebates

Our Nanaimo-based System Design team stays on top of every change to CleanBC, FortisBC Dual Fuel, and the Canada Greener Homes Grant, giving Vancouver Island homeowners access to stackable heat-pump rebates up to $19,500. Because incentives evolve quickly, our certified comfort advisers confirm current offers and pre-check your eligibility before you apply.

We research municipal, provincial, and federal HVAC rebate programs, combine the best savings, and quote transparent pricing—no digging required. A dedicated Rebate Concierge can assemble supporting documents, walk you through online forms, and answer questions at each step; you submit the application and monitor its status, keeping sensitive financial details private while maximizing every available dollar.

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Our Residential HVAC Services

While this page might not highlight all the available plans, our comfort advisors are always up-to-date and able to advise on your Custom Project. Don’t see your unit type here? Give us a call for a customized option!

Air Conditioning

Stay cool and comfortable in summer with energy-efficient central or ductless air conditioning systems, professionally installed, maintained, and serviced.

Dual Fuel Systems

Optimize your heating with a dual fuel system, combining the comfort of a gas furnace with the efficiency of a heat pump. Eligible for rebate programs and ideal for BC climate heating.

Ducted Heat Pumps

We have a wide variety of ducted heat pump systems for your home and can provide affordable heat pump retrofit solutions for using existing ductwork.

Ductless Heat Pumps

We have a robust array of reliable ductless mini-split heat pump options that provide year-round comfort and energy savings, without installing new ductwork in the walls!

Electric Furnaces

We install, maintain, and service high-efficiency electric furnaces, ideal for homes switch ing from fossil fuels or pairing with a heat pump for year-round comfort.

Gas Furnaces

Need a high-efficiency gas furnace or to service and maintain your existing one? We offer expert installation and repair of gas furnaces with our licensed gas technicians.

Oil Furnaces

Still refilling an expensive oil tank? We offer maintenance, repairs, and consultations on switching from oil to cleaner energy alternatives such as heat pumps or dual fuel systems.

On-Demand Water Heaters

Enjoy endless hot water with an easily serviced on-demand tankless water heater – energy-efficient, space-saving, and perfect for modern households.

Recovery Ventilators: HRVs and ERVs

Enhance your indoor air quality with Heat Recovery Ventilators (HRVs) and Energy Recovery Ventilators (ERVs) – designed to bring fresh air into your home while conserving energy.

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Not Sure What System You Need, or Looking for Something Custom?

Not sure which system fits your home—or want something truly bespoke? ServiceXCEL’s System Design team analyzes your floor plan, insulation, and energy-saving goals to craft an HVAC package built for Vancouver Island’s climate:

  • High-efficiency heat pumps, dual-fuel or ductless

  • Smart thermostats with app-controlled zoning for room-by-room comfort

  • Pool heat pumps that extend swim season

  • Wine-cellar and specialty coolers

  • Personalized ventilation and indoor-air upgrades: HRVs, ERVs, HEPA filtration, hospital-grade UVC purification, and precise humidity control

Ready to tailor your perfect system? Contact our System Designers today to explore personalized options for your property. Book your free in-home personal consult now!

Get your FREE quote with ServiceXCEL today!

Why choose ServiceXCEL?
We prefer to let our customers tell you why.

EXCELLENT
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Based on 710 reviews
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Ken Offer  profile picture
Ken Offer
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Good service any & questions were answered.
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Wayne Mather  profile picture
Wayne Mather
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Taylor was very professional, friendly and honored the estimate fully.
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Violet Doucet  profile picture
Violet Doucet
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Matt Johnson explained servicing details, answered all my questions and offered suggestions on using my heat pump efficiently for my year round comfort. Very professional, knowledgeable and friendly. I am extremely satisfied with his work and exceptional customer service.
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Dan Millson  profile picture
Dan Millson
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Service call for HWT inspection / operation check. Prompt booking, technician was friendly and receptive to questions, shared information, and resolved concerns.
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Dan Mackinnon  profile picture
Dan Mackinnon
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Tyler was very courteous and efficient. A very nice man and would love to have him service our equipment again.
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Mary Lightheart  profile picture
Mary Lightheart
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Robbie was fantastic with the install of a new kitchen tap that was leaking. He was very thorough with his work. He found a few issues with our shut offs which he was able to repair for us. We would highly recommend Service Xcel and Robbie for the work done for us. Would call again if needed! Thank you very much Robbie!
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Luc Lachance  profile picture
Luc Lachance
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Very good service. The ServiceXCEL technician was very helpful and professional, took the time to diagnose the problem and provided options for me to consider.
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Rob heaslip  profile picture
Rob heaslip
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Great service, very skilled technician, Matt was going through our heat pump system and discovered problems with the outdoor unit as well as the ceiling cassette He provided us with a very detailed quote as well as explaining what he discovered. Parts ordered and returned replaced leaking coil in ceiling cassette and repaired leak at outdoor unit flange! Great work , it’s back working the way it should. Thank you Matt and Service XCEL . Rob & Rhonda Heaslip

Canadian Owned & Operated

Awards

Consumer Choice Award 2025 badge for Nanaimo - 2-year winner
BBB Torch Awards for Ethics 2024 Winner badge with torch symbol
Living Wage BC Certified 2025 badge with three stylized figures
Logo of the Nanaimo Chamber featuring stylized blue initials and text

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