Dual Fuel

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Hybrid HVAC Systems for Optimal Comfort and Efficiency

Looking for a smart, flexible, and energy-efficient way to heat your home in BC’s variable climate? A dual fuel HVAC system from the best brands like Daikin offer the best of both worlds: the efficiency and cooling-power of a heat pump combined with the heating capacity and reliability of a natural gas furnace.

Dual fuel systems automatically switch between electric and gas heat sources based on outdoor temperature – ensuring comfort and reducing energy costs. You get the best of affordable gas heating in the depths of winter to consistent energy-efficient air-conditioning in the heat of summer.

Why Choose a Dual Fuel System?

  • Energy Efficiency: Rely on your electric heat pump during mild weather, and switch to a gas furnace backup in extreme cold to lower energy consumption and reduce heating costs
  • Smart Switching: The system automatically chooses the most efficient heating source based on outdoor temperature, ensuring comfort year-round
  • Rebate-Eligible: Dual fuel systems often qualify for FortisBC and CleanBC rebates of up to $5,000 when replacing old oil   tank or gas heating systems
  • Lower Carbon Emissions: Dual fuel helps reduce your carbon footprint while maintaining reliable heating
  • Perfect for BC’s Climate: Ideal for homes in Nanaimo, Vancouver Island, and surrounding areas where winters are mild but still require reliable warmth
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What’s Included in a Dual Fuel System Installation?

  • High efficiency heat pump
  • Compatible natural gas furnace
  • Smart thermostat and control system
  • Full ductwork inspection and optimization, if needed
  • Complete rebate assistance and document support
  • Optional zoning systems for enhanced temperature control
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Questions & Insights: What Homeowners Ask Us About Dual Fuel

  1. What is a dual fuel system, exactly?
    It’s an HVAC system that combines a heat pump (electric) with a gas furnace. It switches between them automatically depending on outdoor conditions.
  2. Can I install a dual fuel system if I already have a gas furnace?
    Yes. In many cases, we can retrofit your current setup to work with a new Daikin heat pump, maximizing efficiency without replacing everything. It may require some duct work to match the equipment. We provide it all within the unique installation package.
  3. Are dual fuel systems more expensive?
    Initial costs are higher than with single-fuel systems, but long-term energy savings, reduced wear, and available rebates can make dual fuel systems more economical. Our mild winters on Vancouver Island make them not as necessary as in interior BC, but it can still offer peace of mind in case of any extreme cold periods where a heat pump might not keep up on its own.
  4. Will this lower my monthly heating bills?
    Absolutely. By relying on the heat pump for most of the year and only using gas when necessary, you reduce energy usage and lower overall costs compared to using other electrical heating systems like baseboards or electric furnace. Not only that, but you will have a comfortably cool house all summer without toting those portable air conditioners around.
  5. Do I qualify for rebates?
    This depends on the rebates available at the time and the eligibility for each one. If you’re upgrading from oil, propane, or baseboard heating, you are likely eligible for one or more rebate programs. We can help you access potentially thousands of dollars in CleanBC Better Homes and FortisBC rebates. Our team stays on top of all the latest rebate programs to ensure you get the most back for any system possible.
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Start with a Free Dual Fuel System Assessment

We will evaluate your current system, discuss your comfort goals, and determine if a dual fuel heat pump is right for your home – with no pressure or obligation.

Book your free consultation and let our heating experts at ServiceXCEL design a hybrid heating solution that keeps your home efficient, eco-friendly, and perfectly warm!

Get your FREE quote with ServiceXCEL today!

Why choose ServiceXCEL?
We prefer to let our customers tell you why.

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Ken Offer
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Good service any & questions were answered.
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Wayne Mather
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Taylor was very professional, friendly and honored the estimate fully.
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Violet Doucet
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Matt Johnson explained servicing details, answered all my questions and offered suggestions on using my heat pump efficiently for my year round comfort. Very professional, knowledgeable and friendly. I am extremely satisfied with his work and exceptional customer service.
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Dan Millson
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Service call for HWT inspection / operation check. Prompt booking, technician was friendly and receptive to questions, shared information, and resolved concerns.
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Dan Mackinnon
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Tyler was very courteous and efficient. A very nice man and would love to have him service our equipment again.
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Mary Lightheart
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Robbie was fantastic with the install of a new kitchen tap that was leaking. He was very thorough with his work. He found a few issues with our shut offs which he was able to repair for us. We would highly recommend Service Xcel and Robbie for the work done for us. Would call again if needed! Thank you very much Robbie!
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Luc Lachance
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Very good service. The ServiceXCEL technician was very helpful and professional, took the time to diagnose the problem and provided options for me to consider.
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Rob heaslip
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Great service, very skilled technician, Matt was going through our heat pump system and discovered problems with the outdoor unit as well as the ceiling cassette He provided us with a very detailed quote as well as explaining what he discovered. Parts ordered and returned replaced leaking coil in ceiling cassette and repaired leak at outdoor unit flange! Great work , it’s back working the way it should. Thank you Matt and Service XCEL . Rob & Rhonda Heaslip

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