Rooted in Community. Recognized for Integrity. Driven by Impact.
At ServiceXCEL, we believe that the success of a business is measured not only by the quality of its services, but also by its contribution to the community and its commitment to doing the right thing – always.
For more than 25 years, we’ve built our company on the foundation of trust, responsibility, and people-first values.
That includes the way we care for our clients, empower our team, and give back to the communities we serve throughout Nanaimo and Vancouver Island.
Community Initiatives and Local Impact
ServiceXCEL is deeply connected to the place we call home.
We believe in showing up for our community, not just with heating and cooling expertise, but with genuine support and action. Some of our ongoing initiatives and contributions include:
- Sponsorship of Local Youth Sports and School Events: We support select local youth sports teams and school events that foster community engagement and youth development.
- Participation in Community Fundraisers: We engage in local fundraisers and initiatives, such as Rotaract bottle drives with Big Brothers Big Sisters, contributing to programs that make a real difference.
- Support for Sustainability and Clean Energy Programs: We back sustainability initiatives, including clean energy awareness programs and recycling efforts for thermostats, batteries, and coffee pods.
- Employee-Led Volunteering and Charitable Involvement: Our team is encouraged to actively participate in community service and charitable projects, with a focus on giving back to the local area where we live and work.
We listen to our staff – many of our charitable efforts begin with a team member who raises their hand to help someone in need. That’s what community means to us.
Awards and Recognition
We’re proud to be recognized for our commitment to integrity, customer care, and industry leadership. These awards reflect not only our service standards but also the trust placed in us by our clients and peers.
BBB Torch Award for Ethics – Vancouver Island Winner, 2024
We are honored to have received the prestigious Better Business Bureau award multiple times, with our most recent recognition in 2024 as the Industry Winner for Vancouver Island. This award is based entirely on client nominations and reflects the trust and confidence the public places in us. It affirms our unwavering commitment to honesty, fairness, and transparency in all our business practices, as well as the strong relationships we’ve built with our community.
Consumer Choice Award – Nanaimo Winner, 2025
ServiceXCEL has been recognized with the Consumer Choice Award 2025 as one of the most trusted HVAC service providers in Nanaimo. Chosen through independent research and customer feedback, this award highlights the consistent quality, professionalism, and care we bring to every project. It’s a testament to the trust our clients have in us and our commitment to delivering top-notch service.
Nanaimo Business Awards, 5-time nominated, 2025
ServiceXCEL has been nominated for five categories at the Greater Nanaimo Chamber of Commerce 2025 Nanaimo Business Awards, including Young Entrepreneur, People’s Choice, Community Builder, Trades & Skilled Labour, and Small & Medium Business. These nominations reflect our ongoing commitment to excellence, community involvement, and the positive impact we’ve made in the local business landscape.
What These Recognitions Mean to Us
These initiatives and awards are more than milestones – they’re a reflection of the culture we’ve built at ServiceXCEL.
A culture of doing good work, doing it ethically, and finding meaningful ways to make a difference.
We’re honoured to be recognized, but what matters most to us is the impact we create: warm homes, safer buildings, healthier environments, and a stronger, more connected community.
Let’s Do More – Together
If you’re part of a community organization, school, fundraiser, or local initiative aligned with our values, we’d love to hear from you. We’re always open to supporting meaningful work across Vancouver Island.
Contact us to share your project or request support.
Because when you build with care, the community builds with you.
That’s the ServiceXCEL way.