Faucet, Toilet & Water Heater Services

Your Trusted Home Comfort Team Now Offers Plumbing Services throughout Nanaimo, Parksville & Central Vancouver Island

Need a leaky faucet fixed? Toilet running constantly? Water heater not heating? The same ServiceXCEL team that’s been keeping your home comfortable for 25+ years now handles your plumbing fixture and water heater needs throughout Central Vancouver Island.

What We Fix & Install

Faucets & Fixtures

  • Leaky faucet repair for kitchen and bathroom faucets
  • New faucet installation with modern, water-efficient models
  • Running toilet repair to stop constant water waste
  • Toilet replacement including comfort-height and water-saving upgrades
  • Fixture installations for bathroom and kitchen upgrades

Water Heaters & Hot Water Systems

  • Traditional tank water heater replacement and repair
  • Tankless water heater installation and service
  • No hot water emergencies (emergency service launching soon)
  • Water heater maintenance to extend system lifespan
  • Energy-efficient upgrades with available rebate guidance

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Why Choose ServiceXCEL for Your Plumbing Needs?

You Already Know Our Quality

If we’ve serviced your heat pump or furnace, you know our technicians arrive on time, work clean, and stand behind their work. Now we bring that same reliability to your plumbing needs.

Complete Home Systems Expertise

  • One company, complete home care – coordinate plumbing and HVAC service in a single visit
  • Energy efficiency experts – we understand water heating, air quality, and home comfort systems
  • Rebate specialists – guidance on available incentives for efficient water heaters

Proven Local Reputation

  • 25+ years serving Central Vancouver Island families
  • Three-time BBB Torch Award winner for service excellence
  • Licensed, bonded, and insured plumbing technicians
  • 1-year workmanship warranty on all installations

Home Comfort Club Priority

Current Home Comfort Club members receive priority scheduling for plumbing services, just like HVAC maintenance. Same trusted relationship, expanded services.

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Service Areas

Primary Service Areas: Nanaimo, Parksville, Qualicum Beach
Extended Service: Ladysmith, Central Vancouver Island, and nearby coastal islands

Current Service: Scheduled appointments, typically same-week availability
Launching Soon: Same-day emergency service with priority for Home Comfort Club members

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Common Problems We Solve

Kitchen Issues

  • Faucet won’t stop dripping
  • Kitchen faucet has poor water pressure
  • Need a new faucet for your renovation

Bathroom Problems

  • Toilet keeps running after flushing
  • Toilet won’t flush properly
  • Bathroom faucet leaking under the sink

Water Heater Troubles

  • No hot water in the morning
  • Water heater making strange noises
  • Want to upgrade to tankless for space and efficiency

Home Upgrades

  • Installing water-efficient fixtures
  • Replacing old toilets with comfort-height models
  • Coordinating plumbing upgrades with HVAC improvements
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Pricing & Estimates

Service Calls: $99 diagnostic fee to assess and provide repair quote
Water Heater Replacement: Free in-home estimates for complete installations
Home Comfort Club Members: Receive discounted service rates on all plumbing work

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Ready to Get Started?

Existing ServiceXCEL Customers: We have your service history and can often provide phone guidance for simple issues. Contact us through your usual method.

New Customers: Schedule your plumbing service appointment today. We’ll diagnose the problem and provide clear options for reliable, long-lasting solutions.

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Frequently Asked Questions

Do you do drain cleaning?
We’re focusing on fixtures and water heaters initially. For drain cleaning, we can recommend experienced local specialists.

Can you install a new toilet?
Yes! We install standard and comfort-height toilets, including water-efficient models that may qualify for rebates.

Do you work on tankless water heaters?
Absolutely. We install, repair, and service both traditional and tankless water heaters, with expertise in energy-efficient systems.

What if I need same-day service?
We’re launching emergency service soon, with priority scheduling for Home Comfort Club members. Call to discuss urgent needs.

Can you coordinate plumbing work with HVAC service?
Yes! One of our advantages is scheduling both services in a single visit, saving you time and coordinating any related home comfort improvements.

Do you service areas outside Nanaimo?
We serve from Ladysmith to Qualicum Beach and nearby islands. Travel charges may apply for areas beyond our primary service zone.

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Get your FREE quote with ServiceXCEL today!

Why choose ServiceXCEL?
We prefer to let our customers tell you why.

Canadian Owned & Operated

Awards

Consumer Choice Award 2025 badge for Nanaimo - 2-year winner
BBB Torch Awards for Ethics 2024 Winner badge with torch symbol
Living Wage BC Certified 2025 badge with three stylized figures
Logo of the Nanaimo Chamber featuring stylized blue initials and text

Affiliates